Privacy Policy

CaptionAddr ("the App") is developed and operated by Dynsell LLC ("we," "us," or "our"). We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

1.1 Video and Audio Content

CaptionAddr processes video and audio files entirely on your device. Your video files, audio data, and generated captions are never uploaded to any external server. All transcription is performed locally using an on-device speech recognition model (WhisperKit). We do not have access to your videos, audio, or transcriptions at any time.

1.2 Analytics Data

We use Firebase Analytics (provided by Google LLC) to collect anonymized, aggregate usage data that helps us understand how the App is used and improve the user experience. This may include:

• Device type and operating system version
• App version
• General usage patterns (e.g., which features are accessed)
• Crash reports and performance metrics (via Firebase Crashlytics)

This data is collected in aggregate form and does not personally identify you. Firebase Analytics may use device advertising identifiers subject to your device's privacy settings and the App Tracking Transparency framework.

1.3 Subscription and Purchase Information

If you subscribe to CaptionAddr Pro, your purchase is processed entirely by Apple through the App Store. We do not collect or store your payment information (credit card numbers, billing address, etc.). We receive only a confirmation of your subscription status from Apple's StoreKit framework.

1.4 Firebase Authentication

The App may use Firebase Authentication for anonymous authentication purposes. This creates an anonymous identifier but does not collect personal information such as your name, email address, or phone number unless you voluntarily provide it.

1.5 Support Communications

If you contact us at CaptionAddr@gmail.com, we will receive your email address and any information you include in your message. We use this information solely to respond to your inquiry and do not share it with third parties.

2. How We Use Your Information

We use the limited information we collect to:

• Provide, maintain, and improve the App
• Monitor and analyze usage trends and bugs
• Verify and manage subscription status
• Respond to your support requests
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share anonymized analytics data with the following service providers who assist in operating the App:

• Google LLC (Firebase) – Analytics, crash reporting, authentication, and cloud functions. Google's privacy policy: https://policies.google.com/privacy
• Apple Inc. – In-App Purchase processing and subscription management. Apple's privacy policy: https://www.apple.com/legal/privacy/

We may also disclose information if required by law, regulation, legal process, or governmental request.

4. Data Retention

Video and audio content processed by the App is stored only on your device and is managed by you. We do not retain any copies of your media content.

Anonymized analytics data is retained in accordance with Google Firebase's data retention policies. Support email correspondence is retained for as long as reasonably necessary to provide customer support.

5. Data Security

We take reasonable measures to protect the information associated with the App. All on-device processing ensures your video and audio content is never transmitted over the internet. Analytics data is transmitted using industry-standard encryption (TLS/SSL).

6. Children's Privacy

CaptionAddr is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at CaptionAddr@gmail.com.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your data:

• Access: You may request information about the data we hold related to you.
• Deletion: You may request deletion of any personal data we hold.
• Opt-Out of Analytics: You can limit analytics data collection by adjusting your device's privacy settings (Settings → Privacy & Security → Analytics & Improvements on iOS).
• App Tracking Transparency: On iOS 14.5 and later, you may opt out of tracking through the App Tracking Transparency prompt.
• Manage Subscriptions: You can manage or cancel your subscription at any time through your Apple ID settings.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at CaptionAddr@gmail.com.

9. European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal basis for processing analytics data is legitimate interest in improving the App. To exercise your rights, contact us at CaptionAddr@gmail.com.

10. Third-Party Links

The App may contain links to third-party websites or services (such as the App Store or our website). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of the App after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Entity: Dynsell LLC
• Email: CaptionAddr@gmail.com
• Website: https://captionaddr.com