Privacy

Privacy Choices

Effective Date: March 23, 2026. Last Updated: May 4, 2026.

This page summarizes the practical privacy controls available for CaptionAddr. For the complete policy, read the Privacy Policy.

Local Video and Audio

CaptionAddr processes imported video, extracted audio, generated captions, and exports on your device. There is no account setting to upload media for transcription because the current app is designed not to do that.

To remove local project data, delete projects in the app where available or uninstall CaptionAddr. Exported videos saved to Photos are controlled by the Photos app and must be deleted there.

Model Download

The Whisper Small model is bundled with CaptionAddr so local transcription can run without a separate model download. You can avoid local media processing by not importing videos into the app. Removing the app removes app-stored project and export data from your device.

Analytics and Tracking

CaptionAddr does not use Firebase Analytics. CaptionAddr does use Firebase Crashlytics and backend services for diagnostics, App Check, anonymous entitlement sync, and subscription verification.

CaptionAddr uses the TikTok App Events SDK to measure whether TikTok ads lead to installs, Pro offer views, checkout starts, and subscriptions. The app asks for permission through Apple's App Tracking Transparency prompt before enabling tracking that requires authorization.

You can deny the prompt or change the setting later in iOS Settings > Privacy & Security > Tracking. We do not sell personal information for money.

Diagnostics

Crash reports help identify reliability problems. They may include technical diagnostic information such as stack traces, device and OS information, app version, hardware identifier, logs, non-fatal errors, and operation metadata. Do not put sensitive information in support messages or bug descriptions unless necessary.

CaptionAddr may also send aggregated performance telemetry (operation timing, device model, OS version) to help monitor app reliability. This telemetry does not include your video, audio, or caption content. CaptionAddr uses Apple MetricKit to receive system-level diagnostic payloads, which are stored locally on your device.

To request deletion of information reasonably associated with your use of CaptionAddr, contact CaptionAddr@gmail.com.

Subscriptions

Apple manages App Store subscriptions. Dynsell LLC cannot cancel your subscription or issue App Store refunds directly.

  1. Open Settings on your iPhone or iPad.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Select CaptionAddr and manage or cancel the subscription.

You can also use apps.apple.com/account/subscriptions.

Support Email

If you contact support, we receive the email address and content you send. You control what you include. You can request deletion of support correspondence by emailing CaptionAddr@gmail.com, subject to legal and business record needs.

Privacy Requests

To request access, deletion, correction, or other privacy assistance, contact us: